Privacy Policy | RISE HOLDINGS

1. Introduction

RISE HOLDINGS ("we," "our," or "us") is committed to protecting the privacy and personal information of our clients, website visitors, and business contacts. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

2. Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, email address, phone number, mailing address, and company name.
Business Information: Job title, industry, company size, and business objectives relevant to our advisory services.
Communication Records: Correspondence, meeting notes, and consultation records related to our engagement with you.
Website Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
Payment Information: Billing details necessary to process fees for our services, handled through secure third-party payment processors.

3. How We Collect Information

We collect personal information through the following means:

Directly from you when you fill out contact forms, request a consultation, or engage our services.
Through email, telephone, or in-person communications.
Automatically through cookies and similar tracking technologies when you visit our website.
From third-party sources such as publicly available business directories or referral partners, with your knowledge.

4. Use of Information

We use your personal information for the following purposes:

To provide, manage, and improve our consulting and advisory services.
To communicate with you regarding inquiries, engagements, and service updates.
To send market intelligence reports, newsletters, or other content you have opted in to receive.
To process payments and maintain accurate financial records.
To comply with legal and regulatory obligations.
To analyze website usage and improve user experience.
To protect against fraud, unauthorized transactions, and other liabilities.

5. Consent

We obtain your consent before or at the time of collecting personal information. You may provide consent expressly (for example, by signing a service agreement or submitting a contact form) or implicitly (for example, by voluntarily providing information in an email). You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice.

6. Disclosure of Information

We do not sell, rent, or trade your personal information. We may disclose your information in the following limited circumstances:

Service Providers: To trusted third-party vendors who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.
Legal Requirements: When required by law, regulation, court order, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with appropriate notice to affected individuals.
With Your Consent: When you have expressly authorized us to share information with a specified third party.

7. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, secure storage systems, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When personal information is no longer required, we will securely destroy, erase, or anonymize it.

9. Your Rights Under PIPEDA

Under PIPEDA and applicable provincial privacy legislation, you have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete personal information.
Withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behaviour. Cookies are small text files stored on your device. You may control cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.

We may use the following types of cookies:

Essential Cookies: Required for the website to function properly.
Analytics Cookies: Help us understand how visitors interact with our website.
Preference Cookies: Remember your settings and preferences for future visits.

11. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services (such as analytics platforms or payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.

13. International Data Transfers

In the course of providing our Korea market entry advisory services, your personal information may be transferred to and processed in jurisdictions outside of Canada, including South Korea. We take reasonable steps to ensure that your information receives an adequate level of protection in accordance with applicable privacy laws.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised policy will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

RISE HOLDINGS
409 Granville St #870
Vancouver, BC V6C 1T2
Email: yuna@riseholdings.ca
Phone: (604) 609-5390